Privacy Policy

At Vanitha Silk Enterprises, we value the trust you place in us when you shop for our pure, handcrafted silk sarees. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website. We are committed to safeguarding your privacy and ensuring a secure shopping experience. By using our website, you consent to the practices described in this policy.

1. Information We Collect

Personal Details

• Name
• Email address
• Contact number
• Billing & shipping address

Order & Transaction Details

• Products purchased
• Payment information processed via secure third-party gateways

Optional / Profile Information

• Preferences
• Wishlist or saved items
• Feedback or survey responses

Technical Data

• IP address
• Browser details
• Cookies and usage analytics (used to enhance browsing experience)

2. How We Use Your Information

• Process and fulfill your orders
• Provide customer support
• Improve our product offerings and website experience
• Send order updates, promotions, or exclusive offers (only if you opt-in)
• Prevent fraudulent activities or misuse of our platform
• Personalize your shopping experience based on preferences

We do NOT sell, rent, or trade your personal information to any third parties.

3. Data Protection & Security

• Encrypted transactions via trusted payment gateways
• Secure servers and firewalls
• Restricted data access to authorized personnel only

While we take every possible measure to protect your data, no digital platform is 100% risk-free. However, we continually update our systems to maintain the highest security standards.

4. Cookies & Tracking Technologies

• Remember your preferences
• Analyze website traffic
• Improve page performance
• Display relevant products or offers

You may choose to disable cookies in your browser settings; however, certain features of the website may not function optimally.

5. Links to External Websites

Our website may contain links to third-party sites. Once you leave our website, we have no control over external platforms and are not responsible for their privacy practices. We recommend reviewing their respective privacy policies.

6. Controlling Your Personal Information

• Opting out of promotional communications
• Requesting modification or deletion of your data
• Contacting our support team via email or WhatsApp

We will never share your information with third parties unless required by law or necessary for fulfillment (e.g., courier partners for shipping).

7. Your Rights

• Access to the personal data we hold
• Correction of inaccurate details
• Deletion of information (where legally permissible)
• Withdrawal from promotional communications

To raise a request, contact us at support@vanithasilkenterprises.com.

8. International Orders

• Data may be transferred and processed in India
• Courier partners may require access to shipping information
• Customs-related data sharing (as required by local authorities) may occur

We ensure all such transfers meet adequate security and privacy standards.

9. Changes to This Policy

We may update this policy periodically to reflect legal, technical, or business developments. The updated version will be available on this page, and continued use of our website implies acceptance of the revised policy.

10. Contact Us

📧 support@vanithasilkenterprises.com

📱 WhatsApp: +91-8951633481 | +91-8951852954